KiKi Privacy and Subscription policy

Legality

The Kiki app is a trademark. Mobile Visions (Pvt) Limited, is a registered company (number PV 5421) having its registered office at 146, Dawson Street, Colombo 02, Sri Lanka. KIKI is part of the overall business of Mobile Visions (Pvt) Limited. In order to render a safe and effective service to our users, it is necessary for Kiki to collect, store, use and share personal information of our users.

Collection

As a KiKi customer, if you choose to provide Kiki with relevant personal information such as age, gender and location, this is taken as consent for the transfer and storage of said information on our servers. We collect and store the following personal information: Email address, contact information, and, depending on the service used, computer sign-on data, statistics on page views, traffic to and from Kiki and response to advertisements – as well as other information, including users’ IP addresses and standard web log information.

Use

A user’s personal information is utilized to:

  • Solve user issues, collect payments, and troubleshoot payment issues with mobile service providers and financial institutes.
  • Promote safe trading practices and enforce our policies
  • Create customized user experiences and monitor their interest patterns
  • Improve our services and inform users about services and updates
  • Convey marketing and promotional offers to users which correspond with their areas of interest
  • Assist new program development activities based on user profiles

Disclosure

We don’t sell or rent users’ personal information to third parties for their marketing purposes

unless otherwise consented. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other’s rights, or protect anyone’s rights, property, or safety.

Communication and email tools

As a user, you agree to receive marketing communications from our advertisers and related services though you have paid and subscribed to KIKI app. You may not use our site or communication tools to harvest addresses, send spam or otherwise breach our Terms of Use or Privacy Policy. We may automatically scan and manually filter email messages sent via our communication tools for malicious activity or prohibited content. If you use our tools to send content to another person/group, we may store their information or use or disclose them for marketing purposes. To report spam from other users, you may contact customer support.

Information on the Kiki app users will be available to the mobile service providers who facilitate our app. They may use these details to convey information on their marketing and promotional activities.

Security

We use a variety of tools (including encryption, passwords and physical security) to protect your personal information against unauthorized access and disclosure.

All personal electronic details will be kept private by the Service except for those that you wish to disclose. It is unacceptable to disclose the contact information of others through the Service.

If you violate the laws of your country of residence and/or the Terms of Use of the service, you forfeit your privacy rights over your personal information.

Contact details

Our customer support representatives can be contacted via the customer Support email kiki@mobilevisions.lk

Unsubscribe information

Users have the option of removing their private information from our active databases by making a request through the customer service email address given above. In addition, users will be able to unsubscribe anytime by clicking on the “Unsubscribe” link at the bottom of all our email communications. The payments which have already been made at the time of unsubscribing will not be refunded to the user. Until the subscribed users opts to unsubscribe, it.

shall be deemed that the subscription and payments by the user will remain in effect. KiKi shall not send any invoices/notifications/SMS alerts with respect to subscriptions and the payment of subscriptions.

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